Installation & Warranty
When it comes to installation we've got you covered - work step by step through written instructions including cropping templates.
When it comes to installation we've got you covered - work step by step through written instructions including cropping templates.
Fitting instructions
Door Furniture
![Italian Large Rose Passage Set](https://windsorhardware.co.nz/data/images/8201-RB.jpg)
Italian Large Rose Passage Set
![Italian Large Rose Dummy Lever](https://windsorhardware.co.nz/data/images/8221-DRB.jpg)
Italian Large Rose Dummy Lever
![Italian Small Rose Passage Set](https://windsorhardware.co.nz/data/images/8231-BHB.jpg)
Italian Small Rose Passage Set
![Italian Small Rose Dummy Lever](https://windsorhardware.co.nz/data/images/8211-USB.jpg)
Italian Small Rose Dummy Lever
![Italian Longplate Passage Set](https://windsorhardware.co.nz/data/images/8205-NB.jpg)
Italian Longplate Passage Set
![NIDO Lever Set](https://windsorhardware.co.nz/data/images/8401-BLK.jpg)
NIDO Lever Set
![NIDO Round Rose Passage Set](https://windsorhardware.co.nz/data/images/8401-MSB.jpg)
NIDO Round Rose Passage Set
![NIDO Dummy Lever](https://windsorhardware.co.nz/data/images/8401-BLK.jpg)
NIDO Dummy Lever
![NIDO Longplate Passage Set](https://windsorhardware.co.nz/data/images/8413-BLK.jpg)
NIDO Longplate Passage Set
![Galaxy Lever Set](https://windsorhardware.co.nz/data/images/7202-GN.jpg)
Galaxy Lever Set
![Galaxy Passage Set](https://windsorhardware.co.nz/data/images/7222-BN.jpg)
Galaxy Passage Set
![Galaxy Integrated Privacy Set](https://windsorhardware.co.nz/data/images/7215-GN.jpg)
Galaxy Integrated Privacy Set
Galaxy Privacy Set
![Galaxy Dummy Lever](https://windsorhardware.co.nz/data/images/7232-GN.jpg)
Galaxy Dummy Lever
Electronic Locks
![Smart Entry - Lever Set](https://windsorhardware.co.nz/data/images/1501-GN.jpg)
Smart Entry - Lever Set
![Smart Entry - Mini Lever Set](https://windsorhardware.co.nz/data/images/1511-BLK.jpg)
Smart Entry - Mini Lever Set
Pull Handles
![Solid Brass Pull Handle](https://windsorhardware.co.nz/data/images/8193-DRB.jpg)
Solid Brass Pull Handle
![Solid Brass Pull Handles](https://windsorhardware.co.nz/data/images/8190-MB.jpg)
Solid Brass Pull Handles
![T Bar Pull Handles - SS](https://windsorhardware.co.nz/data/images/7054-SS.jpg)
T Bar Pull Handles - SS
![T Bar Pull Handles - BLK, GN](https://windsorhardware.co.nz/data/images/7054-GN.jpg)
T Bar Pull Handles - BLK, GN
![D Pull Handles - SS](https://windsorhardware.co.nz/data/images/7098-SS.jpg)
D Pull Handles - SS
![D Pull Handles - BLK, GN](https://windsorhardware.co.nz/data/images/7098-BLK.jpg)
D Pull Handles - BLK, GN
![NZ Made Milford Pull Handles](https://windsorhardware.co.nz/data/images/8331-RB.jpg)
NZ Made Milford Pull Handles
![NZ Made Kepler & Tasman Pull Handles](https://windsorhardware.co.nz/data/images/8336-MSB.jpg)
NZ Made Kepler & Tasman Pull Handles
Door Accessories
![Cavity Suite Privacy Kit](https://windsorhardware.co.nz/data/images/5327-BLK_block.jpg)
Cavity Suite Privacy Kit
![Cavity Suite Ultra - Passage](https://windsorhardware.co.nz/data/images/5401-BLK_block.jpg)
Cavity Suite Ultra - Passage
![Cavity Suite Ultra - Privacy & Locking](https://windsorhardware.co.nz/data/images/5402-GN_block.jpg)
Cavity Suite Ultra - Privacy & Locking
![Cavity Suite Passage Kit](https://windsorhardware.co.nz/data/images/5326-GN.jpg)
Cavity Suite Passage Kit
![NIDO Privacy Set](https://windsorhardware.co.nz/data/images/8410-BLK_block.jpg)
NIDO Privacy Set
![Privacy Set - Turn & Release](https://windsorhardware.co.nz/data/images/9034-GN_block.jpg)
Privacy Set - Turn & Release
![Flush Pulls - Cropping Template](https://windsorhardware.co.nz/data/images/5318-GN.jpg)
Flush Pulls - Cropping Template
Locks & Latches
![Mortice Lock](https://windsorhardware.co.nz/data/images/1107-BLK.jpg)
Mortice Lock
![Mortice Lock - Dimension Drawing](https://windsorhardware.co.nz/data/images/1114-PVD.jpg)
Mortice Lock - Dimension Drawing
![Euro 85 Profile Lock](https://windsorhardware.co.nz/data/images/1143-BLK.jpg)
Euro 85 Profile Lock
Cabinet Handles
![Brass Cabinet Handles](https://windsorhardware.co.nz/data/images/6515-RB.jpg)
Brass Cabinet Handles
![Brass Cabinet Knobs](https://windsorhardware.co.nz/data/images/6525-RB.jpg)
Brass Cabinet Knobs
Data sheets
Italian
![8211 AB](https://windsorhardware.co.nz/data/images/8211-AB.jpg)
Chalet (small rose)
![8216 UB](https://windsorhardware.co.nz/data/images/8216-UB.jpg)
Chalet (large rose)
![8215 BHB](https://windsorhardware.co.nz/data/images/8215-BHB.jpg)
Chalet (longplate)
![8201 RLB](https://windsorhardware.co.nz/data/images/8201-RLB.jpg)
Charleston (small rose)
![8206 DRB](https://windsorhardware.co.nz/data/images/8206-DRB.jpg)
Charleston (large rose)
![8205 RB](https://windsorhardware.co.nz/data/images/8205-RB.jpg)
Charleston (longplate)
![8221 DRB](https://windsorhardware.co.nz/data/images/8221-DRB.jpg)
Federal (small rose)
![8226 MAB](https://windsorhardware.co.nz/data/images/8226-MAB.jpg)
Federal (large rose)
![8225 USB](https://windsorhardware.co.nz/data/images/8225-USB.jpg)
Federal (longplate)
![8231 OR](https://windsorhardware.co.nz/data/images/8231-OR.jpg)
Villa (small rose)
![8236 SC](https://windsorhardware.co.nz/data/images/8236-SC.jpg)
Villa (large rose)
![8233 AB](https://windsorhardware.co.nz/data/images/8233-AB.jpg)
Villa (oval longplate)
![8234 USB](https://windsorhardware.co.nz/data/images/8234-USB.jpg)
Villa (traditional longplate)
![8167 NB](https://windsorhardware.co.nz/data/images/8167-NB.jpg)
Haven (small rose)
![8196 PB](https://windsorhardware.co.nz/data/images/8196-PB.jpg)
Haven (large rose)
![8194 OR](https://windsorhardware.co.nz/data/images/8194-OR.jpg)
Haven (square longplate)
![8168 UB](https://windsorhardware.co.nz/data/images/8168-UB.jpg)
Haven (oval longplate)
![8169 SC](https://windsorhardware.co.nz/data/images/8169-SC.jpg)
Haven (traditional longplate)
![8170 OR](https://windsorhardware.co.nz/data/images/8170-OR.jpg)
Hermitage (small rose)
![8197 MSB](https://windsorhardware.co.nz/data/images/8197-MSB.jpg)
Hermitage (large rose)
![8195 BN](https://windsorhardware.co.nz/data/images/8195-BN.jpg)
Hermitage (square longplate)
![8171 DRB](https://windsorhardware.co.nz/data/images/8171-DRB.jpg)
Hermitage (oval longplate)
![8172 AB](https://windsorhardware.co.nz/data/images/8172-AB.jpg)
Hermitage (traditional longplate)
NIDO
![8431 BN](https://windsorhardware.co.nz/data/images/8431-BN.jpg)
Verge (rose)
![8433 BLK](https://windsorhardware.co.nz/data/images/8433-BLK.jpg)
Verge (longplate)
![8421 MSB](https://windsorhardware.co.nz/data/images/8421-MSB.jpg)
Linear (rose)
![8423 GN](https://windsorhardware.co.nz/data/images/8423-GN.jpg)
Linear (longplate)
![8411 BN](https://windsorhardware.co.nz/data/images/8411-BN.jpg)
Lumina (rose)
![8413 BLK](https://windsorhardware.co.nz/data/images/8413-BLK.jpg)
Lumina (longplate)
![8401 MSB](https://windsorhardware.co.nz/data/images/8401-MSB.jpg)
Sona (rose)
![8403 GN](https://windsorhardware.co.nz/data/images/8403-GN.jpg)
Sona (longplate)
![8441 MSB](https://windsorhardware.co.nz/data/images/8441-MSB.jpg)
Modella (rose)
![8443 GN](https://windsorhardware.co.nz/data/images/8443-GN.jpg)
Modella (longplate)
Galaxy
![7202 GN](https://windsorhardware.co.nz/data/images/7202-GN.jpg)
Pegasus
![7212 BN](https://windsorhardware.co.nz/data/images/7212-BN.jpg)
Pegasus Elite
![7222 BLK](https://windsorhardware.co.nz/data/images/7222-BLK.jpg)
Phoenix
![7232 GN](https://windsorhardware.co.nz/data/images/7232-GN.jpg)
Phoenix Elite
Pull Handles
![8336 MSB](https://windsorhardware.co.nz/data/images/8336-MSB.jpg)
Kepler (400mm)
![8337 RB](https://windsorhardware.co.nz/data/images/8337-RB.jpg)
Kepler (600mm)
![8331 OR](https://windsorhardware.co.nz/data/images/8331-OR.jpg)
Milford (400mm)
![8332 DRB](https://windsorhardware.co.nz/data/images/8332-DRB_2021-07-12-012959.jpg)
Milford (600mm)
![8341 USB](https://windsorhardware.co.nz/data/images/8341-USB.jpg)
Tasman (400mm)
![8342 BHB](https://windsorhardware.co.nz/data/images/8342-BHB.jpg)
Tasman (600mm)
![8190 NB](https://windsorhardware.co.nz/data/images/8190-NB.jpg)
Round Profile (300mm)
![8191 UB](https://windsorhardware.co.nz/data/images/8191-UB.jpg)
Round Profile (400mm)
![8192 OR](https://windsorhardware.co.nz/data/images/8192-OR.jpg)
Square Profile (300mm)
![8193 MAB](https://windsorhardware.co.nz/data/images/8193-MAB.jpg)
Pull Handle (235mm)
Cabinet Handles
Warranty
To make a warranty claim, contact us by email. Describe the problem. Attach a photo. Our experts will tell you what to do. In some cases, we may need to inspect the product in its installed state. In most cases, we shall simply ask you to return the product to us, freight prepaid.
If the defective part is capable of repair, we shall repair it. Otherwise, we shall replace it. In the unlikely event that we are unable to repair or replace the defective part, we shall give you an appropriate refund.
We cannot accept a warranty claim for damage unless it resulted from a defect in our materials and workmanship. Therefore, we expressly exclude from this warranty:
(a) Surface damage occurring after purchase and not caused by defects in materials and workmanship;
(b) misuse, neglect or accidental damage;
(c) failure to maintain and care for the product;
(d) defects or damage caused by using the product for a purpose other than that for which it was designed, such as the commercial use of the product;
(e) defects or damage caused by improper installation;
(f) damage caused by batteries;
(g) modification and/or alteration to the product;
(h) discoloration and scratches to finishes through normal use and ageing;
(i) replacement of batteries, and
(j) normal wear and tear.
Proper maintenance, care, cleaning and polishing in accordance with our usage instructions are essential to retain the product's finish, particularly products with soft finishes or with finishes that naturally age, such as Brushed Nickel, Satin Chrome, Polished Brass, Graphite Nickel, Matt Chrome, Unlacquered Brass, Matt Brass, Rumbled Brass, Roman Brass, Natural Bronze, Oil Rubbed Bronze, Satin Brass, Brushed Bronze, Antique Bronze, Buffed Bronze, Matt Antique Bronze, Venetian Bronze, Powdercoat. These products are subject to deterioration, corrosion and oxidation by conditions such as salt deposits, scratches from sharp objects, paint thinners and caustic agents. Our warranty does not cover claims in relation to a product's finish unless the problem was caused by an original defect in our materials or workmanship.
This is a parts only warranty. It does not cover your labour costs for product removal and reinstallation. The products covered by this warranty are designed for residential use only and any other use shall void this warranty.
This is a limited, express, warranty. As such, we certainly do not intend to exclude any other rights or remedies that you may have under the Consumer Guarantees Act 1993 or other relevant laws. Nothing in our express warranty should be construed as limiting or restricting any other statutory right or remedy available to you, except where the statute allows our warranty to override it.