Installation & Warranty

When it comes to installation we've got you covered - work step by step through written instructions including cropping templates.

Fitting instructions Data sheets Warranty

Fitting instructions

Door Furniture

-+
Italian
Italian Large Rose Passage Set
Italian Large Rose Passage Set
8196, 8197, 8206, 8216, 8226, 8236
Italian Large Rose Dummy Lever
Italian Large Rose Dummy Lever
8196D, 8197D, 8206D, 8216D, 8226D, 8236D
Italian Small Rose Passage Set
Italian Small Rose Passage Set
8202, 8212, 8222, 8232, 8240, 8256
Italian Small Rose Dummy Lever
Italian Small Rose Dummy Lever
8167D, 8170D, 8201D, 8211D, 8221D, 8231D
Italian Longplate Passage Set
Italian Longplate Passage Set
8271, 8297, 8275, 8289, 8293, 8248, 8252, 8244, 8260, 8264, 8268,
NIDO
NIDO Lever Set
NIDO Lever Set
8401, 8411, 8421, 8431, 8441
NIDO Round Rose Passage Set
NIDO Round Rose Passage Set
8402, 8412, 8422, 8432, 8442
NIDO Dummy Lever
NIDO Dummy Lever
8401D, 8411D, 8421D, 8431D, 8441D
NIDO Longplate Passage Set
NIDO Longplate Passage Set
8437, 8427, 8417, 8407, 8447
Galaxy
Galaxy Lever Set
Galaxy Lever Set
7201, 7211, 7221, 7231
Galaxy Passage Set
Galaxy Passage Set
7202, 7212, 7222, 7232
Galaxy Integrated Privacy Set
Galaxy Integrated Privacy Set
7205, 7215, 7225, 7235
Galaxy Privacy Set
Galaxy Privacy Set
7203, 7213, 7223, 7233
Galaxy Dummy Lever
Galaxy Dummy Lever
7201D, 7211D, 7221D, 7231D

Electronic Locks

-+
Smart Entry - Lever Set
Smart Entry - Lever Set
1501, 1513
Smart Entry - Mini Lever Set
Smart Entry - Mini Lever Set
1511, 1512

Pull Handles

-+
Solid Brass Pull Handle
Solid Brass Pull Handle
8193
Solid Brass Pull Handles
Solid Brass Pull Handles
8190, 8191, 8192
T Bar Pull Handles - SS
T Bar Pull Handles - SS
7025-7028, 7054, 7055, 7063-7066, 7092-7097, 7119-7127, 7159-7164
T Bar Pull Handles - BLK, GN
T Bar Pull Handles - BLK, GN
7025-7028, 7054, 7055, 7063-7066, 7092-7097, 7119-7127, 7159-7164
D Pull Handles - SS
D Pull Handles - SS
7098-7102, 7128-7131, 7182, 7183, 7187-7190, 7238-7241
D Pull Handles - BLK, GN
D Pull Handles - BLK, GN
7098-7102, 7128-7131, 7182, 7183, 7187-7190, 7238-7241
NZ Made Milford Pull Handles
NZ Made Milford Pull Handles
8331, 8332
NZ Made Kepler & Tasman Pull Handles
NZ Made Kepler & Tasman Pull Handles
8336, 8337, 8341, 8342

Door Accessories

-+
Cavity Suites
Cavity Suite Privacy Kit
Cavity Suite Privacy Kit
5327, 5328, 5331, 5332
Cavity Suite Ultra - Passage
Cavity Suite Ultra - Passage
5401
Cavity Suite Ultra - Privacy & Locking
Cavity Suite Ultra - Privacy & Locking
5402, 5403
Cavity Suite Passage Kit
Cavity Suite Passage Kit
5326, 5330
Privacy Kits & Sets
NIDO Privacy Set
NIDO Privacy Set
8400, 8410
Privacy Set - Turn & Release
Privacy Set - Turn & Release
9034, 9044
Flush Pulls
Flush Pulls - Cropping Template
Flush Pulls - Cropping Template
5304, 5305, 5306, 5317, 5318, 5319, 5363, 5364

Locks & Latches

-+
Mortice Lock
Mortice Lock
1107, 1108, 1114, 1115
Mortice Lock - Dimension Drawing
Mortice Lock - Dimension Drawing
1114, 1115
Euro 85 Profile Lock
Euro 85 Profile Lock
1143, 1403

Cabinet Handles

-+
Brass Cabinet Handles
Brass Cabinet Handles
6514, 6515, 6516, 6508, 6509, 6510, 6502, 6503, 6504
Brass Cabinet Knobs
Brass Cabinet Knobs
6523, 6520, 6524, 6521, 6525, 6522
Fitting instructions Data sheets Warranty

Data sheets

Chalet
8211 AB
Chalet (small rose)
8211 , 8211D , 8212 , 8217 , 8219
8216 UB
Chalet (large rose)
8216 , 8216D
8215 BHB
Chalet (longplate)
8215 , 8215L , 8215LD , 8215RD , 8215-P85 , 8215-E48 , 8215-E85
Charleston
8201 RLB
Charleston (small rose)
8201 , 8201D , 8202 , 8207
8206 DRB
Charleston (large rose)
8206 , 8206D
8205 RB
Charleston (longplate)
8205 , 8205L , 8205LD , 8205RD , 8205-P85 , 8205-E48 , 8205-E85 , 8271 , 8272
Federal
8221 DRB
Federal (small rose)
8221 , 8221D , 8222 , 8227
8226 MAB
Federal (large rose)
8226 , 8226D
8225 USB
Federal (longplate)
8225 , 8225LD , 8225L , 8225RD , 8225-P85 , 8225-E48 , 8225-E85
Villa
8231 OR
Villa (small rose)
8231 , 8231D , 8232 , 8237 , 8239
8236 SC
Villa (large rose)
8236 , 8236D
8233 AB
Villa (oval longplate)
8233 , 8233L , 8233LD , 8233RD , 8233-P85 , 8233-E85 , 8233-E48 , 8289 , 8290 , 8291 , 8292
8234 USB
Villa (traditional longplate)
8234 , 8234L , 8234LD , 8234RD , 8234-P85 , 8234-E48 , 8234-E85
Haven
8167 NB
Haven (small rose)
8167 , 8167RD , 8167LD , 8240 , 8241 , 8243
8196 PB
Haven (large rose)
8196
8194 OR
Haven (square longplate)
8194 , 8194L , 8194LD , 8194RD , 8194-P85 , 8194-E48 , 8194-E85 , 8244 , 8245 , 8246 , 8247
8168 UB
Haven (oval longplate)
8168 , 8168L , 8168LD , 8168RD , 8168-P85 , 8168-E48 , 8168-E85 , 8248 , 8249 , 8250 , 8251
8169 SC
Haven (traditional longplate)
8169 , 8169LD , 8169RD , 8169L , 8169-P85 , 8169-E48 , 8169-E85 , 8252 , 8253 , 8254 , 8255
Hermitage
8170 OR
Hermitage (small rose)
8197 MSB
Hermitage (large rose)
8195 BN
Hermitage (square longplate)
8171 DRB
Hermitage (oval longplate)
8172 AB
Hermitage (traditional longplate)
Verge
8431 BN
Verge (rose)
8431 , 8431D , 8432 , 8435 , 8434
8433 BLK
Verge (longplate)
8433 , 8433LD , 8433RD , 8433-E85 , 8433-P85 , 8437 , 8438 , 8436
Linear
8421 MSB
Linear (rose)
8421 , 8421D , 8422 , 8425 , 8424
8423 GN
Linear (longplate)
8423 , 8423LD , 8423RD , 8423-E85 , 8423-P85 , 8427 , 8428 , 8426
Lumina
8411 BN
Lumina (rose)
8411 , 8411D , 8412 , 8415 , 8414
8413 BLK
Lumina (longplate)
8413 , 8413LD , 8413RD , 8413-E85 , 8413-P85 , 8417 , 8418 , 8416
Sona
8401 MSB
Sona (rose)
8401 , 8401D , 8402 , 8405 , 8404
8403 GN
Sona (longplate)
8403 , 8403LD , 8403RD , 8403-E85 , 8403-P85 , 8407 , 8408 , 8406
Modella
8441 MSB
Modella (rose)
8441 , 8441D , 8442 , 8445 , 8444
8443 GN
Modella (longplate)
8443 , 8443LD , 8443RD , 8443-E85 , 8443-P85 , 8447 , 8448 , 8446
Pegasus
7202 GN
Pegasus
7201 , 7201D , 7202 , 7203 , 7204 , 7205
7212 BN
Pegasus Elite
7211 , 7211D , 7215
Phoenix
7222 BLK
Phoenix
7232 GN
Phoenix Elite
NZ Made Artisan
8336 MSB
Kepler (400mm)
8336 , 8336-FF , 8336-RF
8337 RB
Kepler (600mm)
8337 , 8337-FF , 8337-RF
8331 OR
Milford (400mm)
8331 , 8331-FF , 8331-RF
8332 DRB
Milford (600mm)
8332 , 8332-FF , 8332-RF
8341 USB
Tasman (400mm)
8341 , 8341-FF , 8341-RF
8342 BHB
Tasman (600mm)
8342 , 8342-FF , 8342-RF
Solid Brass Pull Handles
8190 NB
Round Profile (300mm)
8190 , 8190-FF , 8190-RF
8191 UB
Round Profile (400mm)
8191 , 8191-FF , 8191-RF
8192 OR
Square Profile (300mm)
8192 , 8192-FF , 8192-RF
8193 MAB
Pull Handle (235mm)
8193
6514 BLK
Orizon Cabinet Handle - 160mm
6514
6515 BN
Orizon Cabinet Handle - 260mm
6515
6516 GN
Orizon Cabinet Handle - 360mm
6516
6508 MSB
Vertex Cabinet Handle - 160mm
6508
6509 DRB
Vertex Cabinet Handle - 260mm
6509
6510 RB
Vertex Cabinet Handle - 360mm
6510
6502 BLK
Planar Cabinet Handle - 160mm
6502
6503 BN
Planar Cabinet Handle - 260mm
6503
6504 GN
Planar Cabinet Handle - 360mm
6504
6525 RB
Orizon Cabinet Knob
6525
6524 RB
Vertex Cabinet Knob
6524
6523 RB
Planar Cabinet Knob
6523
6522 RB
Orizon T-Bar
6522
6521 RB
Vertex T-Bar
6521
6520 RB
Planar T-Bar
6520
Fitting instructions Data sheets Warranty

Warranty

15 Years
-+

  • Italian
  • NIDO
  • Belmont
  • Traditional
  • Astron
  • Architectural
  • Galaxy
  • Ellipse
  • Streamline
  • Invisible Hinges & Pivot Closers
  • Door Closer Range
10 Years
-+

  • Futura
  • Halo
  • Electronic Locks
5 Years
-+

  • Jura
  • Contract
1 Year
-+

Mechanical Warranty

  • Bluetooth Deadbolt
  • Smart Entry

To make a warranty claim, contact us by email. Describe the problem. Attach a photo. Our experts will tell you what to do. In some cases, we may need to inspect the product in its installed state. In most cases, we shall simply ask you to return the product to us, freight prepaid.

If the defective part is capable of repair, we shall repair it. Otherwise, we shall replace it. In the unlikely event that we are unable to repair or replace the defective part, we shall give you an appropriate refund.

We cannot accept a warranty claim for damage unless it resulted from a defect in our materials and workmanship. Therefore, we expressly exclude from this warranty:
(a) Surface damage occurring after purchase and not caused by defects in materials and workmanship;
(b) misuse, neglect or accidental damage;
(c) failure to maintain and care for the product;
(d) defects or damage caused by using the product for a purpose other than that for which it was designed, such as the commercial use of the product;
(e) defects or damage caused by improper installation;
(f) damage caused by batteries;
(g) modification and/or alteration to the product;
(h) discoloration and scratches to finishes through normal use and ageing;
(i) replacement of batteries, and
(j) normal wear and tear.

Proper maintenance, care, cleaning and polishing in accordance with our usage instructions are essential to retain the product's finish, particularly products with soft finishes or with finishes that naturally age, such as Brushed Nickel, Satin Chrome, Polished Brass, Graphite Nickel, Matt Chrome, Unlacquered Brass, Matt Brass, Rumbled Brass, Roman Brass, Natural Bronze, Oil Rubbed Bronze, Satin Brass, Brushed Bronze, Antique Bronze, Buffed Bronze, Matt Antique Bronze, Venetian Bronze, Powdercoat. These products are subject to deterioration, corrosion and oxidation by conditions such as salt deposits, scratches from sharp objects, paint thinners and caustic agents. Our warranty does not cover claims in relation to a product's finish unless the problem was caused by an original defect in our materials or workmanship.

This is a parts only warranty. It does not cover your labour costs for product removal and reinstallation. The products covered by this warranty are designed for residential use only and any other use shall void this warranty.

This is a limited, express, warranty. As such, we certainly do not intend to exclude any other rights or remedies that you may have under the Consumer Guarantees Act 1993 or other relevant laws. Nothing in our express warranty should be construed as limiting or restricting any other statutory right or remedy available to you, except where the statute allows our warranty to override it.

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