Installation & Warranty
When it comes to installation we've got you covered. Whether you would like to follow along with our resident builder Reece in a series of how-to videos or work step by step through written instructions, we have just the right fit for you.
When it comes to installation we've got you covered. Whether you would like to follow along with our resident builder Reece in a series of how-to videos or work step by step through written instructions, we have just the right fit for you.
How to videos

Astron Integrated Privacy Set

Astron Dummy Lever
Galaxy Passage Set
Galaxy Integrated Privacy Set
Galaxy Dummy Lever
Futura Passage Set
Futura Integrated Privacy Set
Futura Dummy Lever
Halo Passage Set
Halo Integrated Privacy Set
Halo Dummy Lever

Touchpad Electronic Deadbolt Lock

ARLU Pivotica

ARLU Pivotica Pro

ARLU Invisible Pro

ARLU Invisible Neo
Fitting instructions
Door Furniture

Italian Large Rose Passage Set

Italian Large Rose Dummy Lever

Italian Small Rose Passage Set

Italian Small Rose Dummy Lever

Italian Longplate Passage Set

NIDO Lever Set

NIDO Round Rose Passage Set

NIDO Dummy Lever

NIDO Longplate Passage Set

Belmont Round Rose Lever Set

Belmont Longplate Lever Set

Traditional Round Rose Lever Set

Traditional Longplate Lever Set

Astron Lever Set

Astron Passage Set

Astron Passage Set - Longplate

Astron Integrated Privacy Set

Astron Dummy Lever

Architectural Lever Set

Architectural Passage Set

Architectural Passage Set - Longplate

Architectural Dummy Lever

Galaxy Lever Set

Galaxy Passage Set

Galaxy Integrated Privacy Set

Galaxy Privacy Set

Galaxy Dummy Lever

Futura Lever Set

Futura Passage Set

Futura Integrated Privacy Set

Futura Privacy Set

Futura Dummy Lever

Halo Passage Set

Halo Integrated Privacy Set

Halo Dummy Lever

Streamline Integrated Privacy Set

Streamline Passage Set

Streamline Lever Set

Streamline Dummy Lever
Electronic Locks

Smart Entry - Lever Set

Smart Entry - Mini Lever Set

Bluetooth ElectroniDeadbolt Lock - Square

Bluetooth Deadbolt Lock - Oval

Card Entry Deadbolt Lock
Pull Handles

Solid Brass Pull Handle

Solid Brass Pull Handles

T Bar Pull Handles - SS

T Bar Pull Handles - BLK, GN

D Pull Handles - SS

D Pull Handles - BLK, GN

NZ Made Milford Pull Handles

NZ Made Kepler & Tasman Pull Handles
Privacy & Sliding Door

Cavity Suite - Privacy

Cavity Suite Ultra - Passage

Cavity Suite Ultra - Privacy and Locking

Cavity Suite -

NIDO Privacy Set

Privacy Set - Turn & Release

Privacy Set

Flush Pulls - Cropping Template

Flush Pull Passage Kit

Flush Pull Privacy Kit

Flush Pulls - Cropping Template (5228, 5241, 5242)
ARLU - Invisible Hinges & Pivot Hinges

Pivotica

Pivotica Pro 100

Pivotica Pro 150

Invisible Pro XS-4

Invisible NEO S-5

Invisible NEO M-6
Locks & Latches

Mini Lever Safety Latch

Mortice Lock

Mortice Lock - Dimension Drawing

Deadbolt Locks

Euro 85 Profile Lock
Door Closers

Door Closer

Door Closer

Door Closer

Door Closer

Door Closer
Cabinet Handles

Brass Cabinet Handles
Data sheets
Italian

Chalet (small rose)

Chalet (large rose)

Chalet (longplate)

Charleston (small rose)

Charleston (large rose)

Charleston (longplate)

Federal (small rose)

Federal (large rose)

Federal (longplate)

Villa (small rose)

Villa (large rose)

Villa (oval longplate)

Villa (traditional longplate)

Haven (small rose)

Haven (large rose)

Haven (square longplate)

Haven (oval longplate)

Haven (traditional longplate)

Hermitage (small rose)

Hermitage (large rose)

Hermitage (square longplate)

Hermitage (oval longplate)

Hermitage (traditional longplate)
NIDO

Verge (rose)

Verge (longplate)

Linear (rose)

Linear (longplate)

Lumina (rose)

Lumina (longplate)

Sona (rose)

Sona (longplate)

Modella (rose)

Modella (longplate)
Galaxy

Pegasus

Pegasus Elite

Phoenix

Phoenix Elite
Pull Handles

Kepler (400mm)

Kepler (600mm)

Milford (400mm)

Milford (600mm)

Tasman (400mm)

Tasman (600mm)

Round Profile (300mm)

Round Profile (400mm)

Square Profile (300mm)

Pull Handle (235mm)
Halo
Futura
Astron
Cabinet Handles
Warranty
Our manufacturing experience since 1984 gives us the confidence to offer our valued customers one of the finest warranties in the industry today.
We warrant our products against defects in materials and workmanship. The term of our warranty, measured from date of original purchase is:
Note: Product ranges are representative only. They are subject to change.
To make a warranty claim, contact us by email. Describe the problem. Attach a photo. Our experts will tell you what to do. In some cases, we may need to inspect the product in its installed state. In most cases, we shall simply ask you to return the product to us, freight prepaid.
If the defective part is capable of repair, we shall repair it. Otherwise, we shall replace it. In the unlikely event that we are unable to repair or replace the defective part, we shall give you an appropriate refund.
We cannot accept a warranty claim for damage unless it resulted from a defect in our materials and workmanship. Therefore, we expressly exclude from this warranty:
(a) Surface damage occurring after purchase and not caused by defects in materials and workmanship;
(b) misuse, neglect or accidental damage;
(c) failure to maintain and care for the product;
(d) defects or damage caused by using the product for a purpose other than that for which it was designed, such as the commercial use of the product;
(e) defects or damage caused by improper installation;
(f) damage caused by batteries;
(g) modification and/or alteration to the product;
(h) discoloration and scratches to finishes through normal use and ageing;
(i) replacement of batteries, and
(j) normal wear and tear.
Proper maintenance, care, cleaning and polishing in accordance with our usage instructions are essential to retain the product's finish, particularly products with soft finishes or with finishes that naturally age, such as Brushed Nickel, Satin Chrome, Polished Brass, Graphite Nickel, Matt Chrome, Unlacquered Brass, Matt Brass, Rumbled Brass, Roman Brass, Natural Bronze, Oil Rubbed Bronze, Satin Brass, Brushed Bronze, Antique Bronze, Buffed Bronze, Matt Antique Bronze, Venetian Bronze, Powdercoat. These products are subject to deterioration, corrosion and oxidation by conditions such as salt deposits, scratches from sharp objects, paint thinners and caustic agents. Our warranty does not cover claims in relation to a product's finish unless the problem was caused by an original defect in our materials or workmanship.
This is a parts only warranty. It does not cover your labour costs for product removal and reinstallation. The products covered by this warranty are designed for residential use only and any other use shall void this warranty.
This is a limited, express, warranty. As such, we certainly do not intend to exclude any other rights or remedies that you may have under the Consumer Guarantees Act 1993 or other relevant laws. Nothing in our express warranty should be construed as limiting or restricting any other statutory right or remedy available to you, except where the statute allows our warranty to override it.
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