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Installation

When it comes to installation we've got you covered. Whether you would like to follow along with our resident builder Reece in a series of how-to videos or work step by step through written instructions, we have just the right fit for you.

 

How To Videos

 

Fitting Instructions

Electronic Locks
-+
Smart Entry - Lever Set
1501, 1513
Smart Entry - Mini Lever Set
1511, 1512
Bluetooth ElectroniDeadbolt Lock - Square
1390
Bluetooth Deadbolt Lock - Oval
1391
Card Entry Deadbolt Lock
1331S
Door Closers
-+
Door Closer
303
Door Closer
324
Door Closer
525
Door Closer
526
Door Closer
724
Locks & Latches
-+
Mini Lever Safety Latch
9095, 9096
Mortice Lock
1107, 1108, 1114, 1115
Mortice Lock - Dimension Drawing
1114, 1115
Deadbolt Locks
9011 & 9012
Pull Handles
-+
Solid Brass Pull Handle
8193
Solid Brass Pull Handles
8190, 8191, 8192
T Bar Pull Handles - SS
7025-7028, 7054, 7055, 7063-7066, 7092-7097, 7119-7127, 7159-7164
T Bar Pull Handles - BLK, GN
7025-7028, 7054, 7055, 7063-7066, 7092-7097, 7119-7127, 7159-7164
D Pull Handles - SS
7098-7102, 7128-7131, 7182, 7183, 7187-7190, 7238-7241
D Pull Handles - BLK, GN
7098-7102, 7128-7131, 7182, 7183, 7187-7190, 7238-7241
NZ Made Milford Pull Handles
8331, 8332
NZ Made Kepler & Tasman Pull Handles
8336, 8337, 8341, 8342
Door Furniture
-+
Italian
Italian Large Rose Passage Set
8196, 8197, 8206, 8216, 8226, 8236
Italian Large Rose Dummy Lever
8196D, 8197D, 8206D, 8216D, 8226D, 8236D
Italian Small Rose Passage Set
8167, 8170, 8201, 8211, 8221, 8231
Italian Small Rose Dummy Lever
8167D, 8170D, 8201D, 8211D, 8221D, 8231D
Italian Longplate Passage Set
8168, 8169, 8194, 8195, 8171, 8172, 8205, 8215, 8225, 8233, 8234
NIDO
NIDO Lever Set
8401, 8411, 8421, 8431, 8441
NIDO Round Rose Passage Set
8402, 8412, 8422, 8432, 8442
NIDO Dummy Lever
8401D, 8411D, 8421D, 8431D, 8441D
NIDO Longplate Passage Set
8403, 8413, 8423, 8433, 8443
Belmont
Belmont Round Rose Lever Set
7012, 7013
Belmont Longplate Lever Set
7006, 7008, 7011
Traditional
Traditional Round Rose Lever Set
3009, 3010, 4005, 4006, 5070, 5071
Traditional Longplate Lever Set
3002, 3004, 3006, 3008, 4002, 4004, 5003, 5132, 5148, 5149, 5179
Astron
Astron Lever Set
7015, 7019, 7030, 7050, 7058, 7106, 7113, 7149
Astron Passage Set
7033, 7036, 7042, 7051, 7059, 7107, 7114, 7150
Astron Passage Set - Longplate
7045, 7046, 7048, 7049, 7057, 7105, 7112, 7148
Astron Integrated Privacy Set
7191, 7192, 7193, 7194, 7195, 7196, 7197, 7198
Astron Dummy Lever
7015D, 7019D, 7030D, 7050D, 7058D, 7106D, 7113D, 7149D
Architectural
Architectural Lever Set
8091, 8100, 8110, 8129, 8133, 8143
Architectural Passage Set
8099, 8109, 8128, 8132, 8137, 8142
Architectural Passage Set - Longplate
8090, 8126, 8131, 8135, 8145
Architectural Dummy Lever
8114, 8115, 8130, 8134, 8138, 8144
Galaxy
Galaxy Lever Set
7201, 7211, 7221, 7231
Galaxy Passage Set
7202, 7212, 7222, 7232
Galaxy Integrated Privacy Set
7205, 7215, 7225, 7235
Galaxy Privacy Set
7203, 7213, 7223, 7233
Galaxy Dummy Lever
7201D, 7211D, 7221D, 7231D
Futura
Futura Lever Set
9018, 9022, 9026, 9030, 9036, 9040
Futura Passage Set
9019, 9023, 9027, 9031, 9037, 9041
Futura Integrated Privacy Set
9051, 9052, 9053, 9054, 9055, 9056
Futura Privacy Set
9020, 9024, 9028, 9032, 9038, 9042
Futura Dummy Lever
9018D, 9022D, 9026D, 9030D, 9036D, 9040D
Halo
Halo Passage Set
9202, 9212, 9222
Halo Integrated Privacy Set
9205, 9215, 9225
Halo Dummy Lever
9201D, 9211D, 9221D
Streamline
Streamline Integrated Privacy Set
7317, 7322
Streamline Passage Set
7314, 7319
Streamline Lever Set
7313, 7318
Streamline Dummy Lever
7313D, 7318D
Door Accessories
-+
Cavity Suites
Cavity Suite - Passage
5326, 5330
Cavity Suite - Privacy
5327, 5328, 5331, 5332
Cavity Suite Ultra - Passage
5401
Cavity Suite Ultra - Privacy and Locking
5402, 5403
Privacy Kits & Sets
NIDO Privacy Set
8400, 8410
Privacy Set - Turn & Release
9034, 9044
Privacy Set
8101
Flush Pulls
Flush Pulls - Cropping Template
5304, 5305, 5306, 5317, 5318, 5319, 5363, 5364
Flush Pull Passage Kit
8107
Flush Pull Privacy Kit
8106
Invisible Hinges & Pivot Hinges
Pivotica Pro 100
9801
Pivotica Pro 150
9805
Invisible Pro XS-4
9810
Invisible NEO S-5
9811
Invisible NEO M-6
9812

Warranty

Our manufacturing experience since 1984 gives us the confidence to offer our valued customers one of the finest warranties in the industry today.

We warrant our products against defects in materials and workmanship. The term of our warranty, measured from date of original purchase is:

15 Years
-+

Professional Series

  • - Italian
  • - NIDO
  • - Belmont
  • - Empire
  • - Traditional
  • - Astron
  • - Architectural
  • - Galaxy
  • - Ellipse
  • - Streamline
  • - Invisible Hinges & Pivot Closers
  • - Door Closer Range
10 Years
-+

Lifestyle Series

  • - Futura
  • - Halo
  • - Electronic Locks
5 Years
-+

Value Series

  • - Jura
  • - Contract

Note: Product ranges are representative only. They are subject to change.

To make a warranty claim, contact us by email. Describe the problem. Attach a photo. Our experts will tell you what to do. In some cases, we may need to inspect the product in its installed state. In most cases, we shall simply ask you to return the product to us, freight prepaid.

If the defective part is capable of repair, we shall repair it. Otherwise, we shall replace it. In the unlikely event that we are unable to repair or replace the defective part, we shall give you an appropriate refund.

We cannot accept a warranty claim for damage unless it resulted from a defect in our materials and workmanship. Therefore, we expressly exclude from this warranty:
(a) Surface damage occurring after purchase and not caused by defects in materials and workmanship;
(b) misuse, neglect or accidental damage;
(c) failure to maintain and care for the product;
(d) defects or damage caused by using the product for a purpose other than that for which it was designed, such as the commercial use of the product;
(e) defects or damage caused by improper installation;
(f) damage caused by batteries;
(g) modification and/or alteration to the product;
(h) discoloration and scratches to finishes through normal use and ageing;
(i) replacement of batteries, and
(j) normal wear and tear.

Proper maintenance, care, cleaning and polishing in accordance with our usage instructions are essential to retain the product's finish, particularly products with soft finishes or with finishes that naturally age, such as Brushed Nickel, Satin Chrome, Polished Brass, Graphite Nickel, Matt Chrome, Unlacquered Brass, Matt Brass, Rumbled Brass, Roman Brass, Natural Bronze, Oil Rubbed Bronze, Satin Brass, Brushed Bronze, Antique Bronze, Buffed Bronze, Matt Antique Bronze, Venetian Bronze, Powdercoat. These products are subject to deterioration, corrosion and oxidation by conditions such as salt deposits, scratches from sharp objects, paint thinners and caustic agents. Our warranty does not cover claims in relation to a product's finish unless the problem was caused by an original defect in our materials or workmanship.

This is a parts only warranty. It does not cover your labour costs for product removal and reinstallation. The products covered by this warranty are designed for residential use only and any other use shall void this warranty.

This is a limited, express, warranty. As such, we certainly do not intend to exclude any other rights or remedies that you may have under the Consumer Guarantees Act 1993 or other relevant laws. Nothing in our express warranty should be construed as limiting or restricting any other statutory right or remedy available to you, except where the statute allows our warranty to override it.