Installation & Warranty

When it comes to installation we've got you covered. Whether you would like to follow along with our resident builder Reece in a series of how-to videos or work step by step through written instructions, we have just the right fit for you.

How to videos Fitting instructions Data sheets Warranty

How to videos

Astron Integrated Privacy Set

Astron Integrated Privacy Set

Astron Dummy Lever

Astron Dummy Lever

Galaxy Passage Set

Galaxy Passage Set

Galaxy Integrated Privacy Set

Galaxy Integrated Privacy Set

Galaxy Dummy Lever

Galaxy Dummy Lever

Futura Passage Set

Futura Passage Set

Futura Integrated Privacy Set

Futura Integrated Privacy Set

Futura Dummy Lever

Futura Dummy Lever

Halo Passage Set

Halo Passage Set

Halo Integrated Privacy Set

Halo Integrated Privacy Set

Halo Dummy Lever

Halo Dummy Lever

Touchpad Electronic Deadbolt Lock

Touchpad Electronic Deadbolt Lock

ARLU Pivotica

ARLU Pivotica

ARLU Pivotica Pro

ARLU Pivotica Pro

ARLU Invisible Pro

ARLU Invisible Pro

ARLU Invisible Neo

ARLU Invisible Neo

How to videos Fitting instructions Data sheets Warranty

Fitting instructions

Door Furniture

-+
Italian
Italian Large Rose Passage Set
Italian Large Rose Passage Set
8196, 8197, 8206, 8216, 8226, 8236
Italian Large Rose Dummy Lever
Italian Large Rose Dummy Lever
8196D, 8197D, 8206D, 8216D, 8226D, 8236D
Italian Small Rose Passage Set
Italian Small Rose Passage Set
8202, 8212, 8222, 8232, 8240, 8256
Italian Small Rose Dummy Lever
Italian Small Rose Dummy Lever
8167D, 8170D, 8201D, 8211D, 8221D, 8231D
Italian Longplate Passage Set
Italian Longplate Passage Set
8271, 8297, 8275, 8289, 8293, 8248, 8252, 8244, 8260, 8264, 8268,
NIDO
NIDO Lever Set
NIDO Lever Set
8401, 8411, 8421, 8431, 8441
NIDO Round Rose Passage Set
NIDO Round Rose Passage Set
8402, 8412, 8422, 8432, 8442
NIDO Dummy Lever
NIDO Dummy Lever
8401D, 8411D, 8421D, 8431D, 8441D
NIDO Longplate Passage Set
NIDO Longplate Passage Set
8437, 8427, 8417, 8407, 8447
Belmont
Belmont Round Rose Lever Set
Belmont Round Rose Lever Set
7012, 7013
Belmont Longplate Lever Set
Belmont Longplate Lever Set
7006, 7008, 7011
Traditional
Traditional Round Rose Lever Set
Traditional Round Rose Lever Set
3009, 3010, 4005, 4006, 5070, 5071
Traditional Longplate Lever Set
Traditional Longplate Lever Set
3002, 3004, 3006, 3008, 4002, 4004, 5003, 5132, 5148, 5149, 5179
Astron
Astron Lever Set
Astron Lever Set
7058, 7106, 7019, 7015, 7421, 7431
Astron Passage Set
Astron Passage Set
7059, 5107, 7422, 7432, 7036, 7033
Astron Passage Set - Longplate
Astron Passage Set - Longplate
7045, 7046, 7048, 7049, 7057, 7105, 7112, 7148
Astron Integrated Privacy Set
Astron Integrated Privacy Set
7195, 7196, 7192, 7191, 7425, 7435
Astron Dummy Lever
Astron Dummy Lever
7058D, 7106D, 7019D, 7015D, 7421D, 7431D
Architectural
Architectural Lever Set
Architectural Lever Set
8091, 8100, 8110, 8129, 8133, 8143
Architectural Passage Set
Architectural Passage Set
8099, 8109, 8128, 8132, 8137, 8142
Architectural Passage Set - Longplate
Architectural Passage Set - Longplate
8090, 8126, 8131, 8135, 8145
Architectural Dummy Lever
Architectural Dummy Lever
8114, 8115, 8130, 8134, 8138, 8144
Galaxy
Galaxy Lever Set
Galaxy Lever Set
7201, 7211, 7221, 7231
Galaxy Passage Set
Galaxy Passage Set
7202, 7212, 7222, 7232
Galaxy Integrated Privacy Set
Galaxy Integrated Privacy Set
7205, 7215, 7225, 7235
Galaxy Privacy Set
Galaxy Privacy Set
7203, 7213, 7223, 7233
Galaxy Dummy Lever
Galaxy Dummy Lever
7201D, 7211D, 7221D, 7231D
Futura
Futura Lever Set
Futura Lever Set
9018, 9022, 9026, 9030, 9036, 9040, 9058
Futura Passage Set
Futura Passage Set
9019, 9023, 9027, 9031, 9037, 9041, 9059
Futura Integrated Privacy Set
Futura Integrated Privacy Set
9051, 9052, 9053, 9054, 9055, 9056, 9061
Futura Privacy Set
Futura Privacy Set
9020, 9024, 9028, 9032, 9038, 9042, 9060
Futura Dummy Lever
Futura Dummy Lever
9018D, 9022D, 9026D, 9030D, 9036D, 9040D, 9058D
Halo
Halo Passage Set
Halo Passage Set
9202, 9212, 9222
Halo Integrated Privacy Set
Halo Integrated Privacy Set
9205, 9215, 9225
Halo Dummy Lever
Halo Dummy Lever
9201D, 9211D, 9221D
Halo Hydra Entrance Set
Halo Hydra Entrance Set
9101
Streamline
Streamline Integrated Privacy Set
Streamline Integrated Privacy Set
7317, 7322
Streamline Passage Set
Streamline Passage Set
7314, 7319
Streamline Lever Set
Streamline Lever Set
7313, 7318
Streamline Dummy Lever
Streamline Dummy Lever
7313D, 7318D

Electronic Locks

-+
Smart Entry - Lever Set
Smart Entry - Lever Set
1501, 1513
Smart Entry - Mini Lever Set
Smart Entry - Mini Lever Set
1511, 1512
Bluetooth ElectroniDeadbolt Lock - Square
Bluetooth ElectroniDeadbolt Lock - Square
1390
Bluetooth Deadbolt Lock - Oval
Bluetooth Deadbolt Lock - Oval
1391
Card Entry Deadbolt Lock
Card Entry Deadbolt Lock
1331S

Pull Handles

-+
Solid Brass Pull Handle
Solid Brass Pull Handle
8193
Solid Brass Pull Handles
Solid Brass Pull Handles
8190, 8191, 8192
T Bar Pull Handles - SS
T Bar Pull Handles - SS
7025-7028, 7054, 7055, 7063-7066, 7092-7097, 7119-7127, 7159-7164
T Bar Pull Handles - BLK, GN
T Bar Pull Handles - BLK, GN
7025-7028, 7054, 7055, 7063-7066, 7092-7097, 7119-7127, 7159-7164
D Pull Handles - SS
D Pull Handles - SS
7098-7102, 7128-7131, 7182, 7183, 7187-7190, 7238-7241
D Pull Handles - BLK, GN
D Pull Handles - BLK, GN
7098-7102, 7128-7131, 7182, 7183, 7187-7190, 7238-7241
NZ Made Milford Pull Handles
NZ Made Milford Pull Handles
8331, 8332
NZ Made Kepler & Tasman Pull Handles
NZ Made Kepler & Tasman Pull Handles
8336, 8337, 8341, 8342

Privacy & Sliding Door

-+
Cavity Suites
Cavity Suite - Privacy
Cavity Suite - Privacy
5327, 5328, 5331, 5332
Cavity Suite Ultra - Passage
Cavity Suite Ultra - Passage
5401
Cavity Suite Ultra - Privacy and Locking
Cavity Suite Ultra - Privacy and Locking
5402, 5403
Cavity Suite -
Cavity Suite -
5326, 5330
Privacy Kits & Sets
NIDO Privacy Set
NIDO Privacy Set
8400, 8410
Privacy Set - Turn & Release
Privacy Set - Turn & Release
9034, 9044
Privacy Set
Privacy Set
8101
Flush Pulls
Flush Pulls - Cropping Template
Flush Pulls - Cropping Template
5304, 5305, 5306, 5317, 5318, 5319, 5363, 5364
Flush Pull Passage Kit
Flush Pull Passage Kit
8107
Flush Pull Privacy Kit
Flush Pull Privacy Kit
8106
Flush Pulls - Cropping Template (5228, 5241, 5242)
Flush Pulls - Cropping Template (5228, 5241, 5242)
5228, 5241, 5242

ARLU - Invisible Hinges & Pivot Hinges

-+

Locks & Latches

-+
Mini Lever Safety Latch
Mini Lever Safety Latch
9095, 9096
Mortice Lock
Mortice Lock
1107, 1108, 1114, 1115
Mortice Lock - Dimension Drawing
Mortice Lock - Dimension Drawing
1114, 1115
Deadbolt Locks
Deadbolt Locks
9011 & 9012
Euro 85 Profile Lock
Euro 85 Profile Lock
1143, 1403

Door Closers

-+
Door Closer
Door Closer
303
Door Closer
Door Closer
324
Door Closer
Door Closer
525
Door Closer
Door Closer
526
Door Closer
Door Closer
724

Cabinet Handles

-+
Brass Cabinet Handles
Brass Cabinet Handles
6514, 6515, 6516, 6502, 6503, 6504, 6508, 6509, 6510
Brass Cabinet Knob
Brass Cabinet Knob
6523, 6520, 6524, 6521, 6525, 6522
How to videos Fitting instructions Data sheets Warranty

Data sheets

Chalet
8211 AB
Chalet (small rose)
8211 , 8211D , 8212 , 8217 , 8219
8216 UB
Chalet (large rose)
8216 , 8216D
8215 BHB
Chalet (longplate)
8215 , 8215L , 8215LD , 8215RD , 8215-E85 , 8215-E48 , 8215-P85
Charleston
8201 RLB
Charleston (small rose)
8201 , 8201D , 8202 , 8207 , 8209
8206 DRB
Charleston (large rose)
8206 , 8206D
8205 RB
Charleston (longplate)
8205 , 8205L , 8205LD , 8205RD , 8205-E48 , 8205-E85 , 8205-P85 , 8271 , 8272 , 8273 , 8274
Federal
8221 DRB
Federal (small rose)
8221 , 8221D , 8222 , 8227 , 8229
8226 MAB
Federal (large rose)
8226 , 8226D
8225 USB
Federal (longplate)
8225 , 8225L , 8225LD , 8225RD , 8225-E48 , 8225-E85 , 8225-P85
Villa
8231 OR
Villa (small rose)
8231 , 8231D , 8232 , 8237 , 8239
8236 SC
Villa (large rose)
8236 , 8236D
8233 AB
Villa (oval longplate)
8233 , 8233L , 8233LD , 8233RD , 8233-E48 , 8233-P85 , 8233-E85 , 8289 , 8290 , 8291 , 8292
8234 USB
Villa (traditional longplate)
8234 , 8234L , 8234LD , 8234RD , 8234-E48 , 8234-E85 , 8234-P85
Haven
8167 NB
Haven (small rose)
8167 , 8167LD , 8167RD , 8240 , 8241 , 8243
8196 PB
Haven (large rose)
8196
8194 OR
Haven (square longplate)
8194 , 8194L , 8194LD , 8194RD , 8194-P85 , 8194-E48 , 8194-E85 , 8244 , 8245 , 8246 , 8247
8168 UB
Haven (oval longplate)
8168 , 8168L , 8168LD , 8168RD , 8168-E48 , 8168-E85 , 8168-P85 , 8248 , 8249 , 8250 , 8251
8169 SC
Haven (traditional longplate)
8169 , 8169L , 8169LD , 8169RD , 8169-E48 , 8169-E85 , 8169-P85 , 8252 , 8253 , 8254 , 8255
Hermitage
8170 OR
Hermitage (small rose)
8197 MSB
Hermitage (large rose)
8195 BN
Hermitage (square longplate)
8171 DRB
Hermitage (oval longplate)
8172 AB
Hermitage (traditional longplate)
Verge
8431 BN
Verge (rose)
8431 , 8431D , 8432 , 8435 , 8434
8433 BLK
Verge (longplate)
8433 , 8433LD , 8433RD , 8433-E85 , 8433-P85 , 8437 , 8438 , 8436
Linear
8421 MSB
Linear (rose)
8421 , 8421D , 8422 , 8425 , 8424
8423 GN
Linear (longplate)
8423 , 8423LD , 8423RD , 8423-E85 , 8423-P85 , 8427 , 8428 , 8426
Lumina
8411 BN
Lumina (rose)
8411 , 8411D , 8412 , 8415 , 8414
8413 BLK
Lumina (longplate)
8413 , 8413LD , 8413RD , 8413-P85 , 8413-E85 , 8417 , 8418 , 8416
Sona
8401 MSB
Sona (rose)
8401 , 8401D , 8402 , 8405 , 8404
8403 GN
Sona (longplate)
8403 , 8403LD , 8403RD , 8403-E85 , 8403-P85 , 8407 , 8408 , 8406
Modella
8441 MSB
Modella (rose)
8441 , 8441D , 8442 , 8445 , 8444
8443 GN
Modella (longplate)
8443 , 8443LD , 8443RD , 8443-P85 , 8443-E85 , 8447 , 8448 , 8446
Pegasus
7202 GN
Pegasus
7201 , 7201D , 7202 , 7203 , 7204 , 7205
7212 BN
Pegasus Elite
7211 , 7211D , 7215 , 7214 , 7213 , 7212
Phoenix
7222 BLK
Phoenix
7222 , 7221 , 7221D , 7223 , 7224 , 7225
7232 GN
Phoenix Elite
7231 , 7231D , 7232 , 7233 , 7234 , 7235
NZ Made Artisan
8336 MSB
Kepler (400mm)
8336 , 8336-FF , 8336-RF
8337 RB
Kepler (600mm)
8337 , 8337-RF , 8337-FF
8331 OR
Milford (400mm)
8331 , 8331-RF , 8331-FF
8332 DRB
Milford (600mm)
8332 , 8332-RF , 8332-FF
8341 USB
Tasman (400mm)
8341 , 8341-RF , 8341-FF
8342 BHB
Tasman (600mm)
8342 , 8342-RF , 8342-FF
Solid Brass Pull Handles
8190 NB
Round Profile (300mm)
8190
8191 UB
Round Profile (400mm)
8191
8192 OR
Square Profile (300mm)
8192
8193 MAB
Pull Handle (235mm)
8193
9202 BLK
Hydra
9201D , 9202 , 9205
9212 GN
Orion
9211D , 9212 , 9215
9222 BN
Polaris
9221D , 9222 , 9225
9101 BN
Halo Hydra Entrance Set
9101
9018 BN
Apex
9018 , 9018D , 9019 , 9020 , 9021 , 9051
9036 BLK
Apex Elite
9036 , 9036D , 9037 , 9038 , 9039 , 9055
9022 BN
Corbel
9022 , 9022D , 9023 , 9024 , 9025 , 9052
9040 BLK
Corbel Elite
9040 , 9040D , 9041 , 9042 , 9043 , 9056
9030 BN
Helix
9030 , 9030LD , 9030RD , 9031 , 9032 , 9033 , 9054
9026 BLK
Talon
9059 BN
Solar
7015 BN
Apollo (rose)
7015 , 7015LD , 7015RD , 7033 , 7034 , 7080 , 7191
7019 BN
Juno (rose)
7019 , 7019LD , 7019RD , 7036 , 7037 , 7081 , 7192
7058 BN
Qube (rose)
7058 , 7058D , 7059 , 7060 , 7085 , 7195
7113 BN
Titan (rose)
7106 BN
Vector (rose)
7106 , 7106D , 7107 , 7108 , 7110 , 7196
7149 BN
Vulcan (rose)
7045 SC
Apollo (longplate)
7046 SC
Juno (longplate)
7057 SC
Qube (longplate)
7112 SC
Titan (longplate)
7105 SC
Vector (longplate)
7148 SC
Vulcan (longplate)
6514 BLK
Orizon Cabinet Handle - 160mm
6514
6515 BN
Orizon Cabinet Handle - 260mm
6515
6516 GN
Orizon Cabinet Handle - 360mm
6516
6508 MSB
Vertex Cabinet Handle - 160mm
6508
6509 DRB
Vertex Cabinet Handle - 260mm
6509
6510 RB
Vertex Cabinet Handle - 360mm
6510
6502 BLK
Planar Cabinet Handle - 160mm
6502
6503 BN
Planar Cabinet Handle - 260mm
6503
6504 GN
Planar Cabinet Handle - 360mm
6504
6525 RB
Orizon Knob
6525
6523 RB
Planar Knob
6523
6524 RB
Vertex Knob
6524
6522 RB
Orizon T-Bar
6522
6520 RB
Planar T-Bar
6520
6521 RB
Vertex T-Bar
6521
How to videos Fitting instructions Data sheets Warranty

Warranty

Our manufacturing experience since 1984 gives us the confidence to offer our valued customers one of the finest warranties in the industry today.

We warrant our products against defects in materials and workmanship. The term of our warranty, measured from date of original purchase is:

15 Years
-+

  • Italian
  • NIDO
  • Belmont
  • Traditional
  • Astron
  • Architectural
  • Galaxy
  • Ellipse
  • Streamline
  • Invisible Hinges & Pivot Closers
  • Door Closer Range
10 Years
-+

  • Futura
  • Halo
  • Electronic Locks
5 Years
-+

  • Jura
  • Contract
1 Year - Electronic Warranty
-+

  • Bluetooth Deadbolt
  • Smart Entry

Note: Product ranges are representative only. They are subject to change.

To make a warranty claim, contact us by email. Describe the problem. Attach a photo. Our experts will tell you what to do. In some cases, we may need to inspect the product in its installed state. In most cases, we shall simply ask you to return the product to us, freight prepaid.

If the defective part is capable of repair, we shall repair it. Otherwise, we shall replace it. In the unlikely event that we are unable to repair or replace the defective part, we shall give you an appropriate refund.

We cannot accept a warranty claim for damage unless it resulted from a defect in our materials and workmanship. Therefore, we expressly exclude from this warranty:
(a) Surface damage occurring after purchase and not caused by defects in materials and workmanship;
(b) misuse, neglect or accidental damage;
(c) failure to maintain and care for the product;
(d) defects or damage caused by using the product for a purpose other than that for which it was designed, such as the commercial use of the product;
(e) defects or damage caused by improper installation;
(f) damage caused by batteries;
(g) modification and/or alteration to the product;
(h) discoloration and scratches to finishes through normal use and ageing;
(i) replacement of batteries, and
(j) normal wear and tear.

Proper maintenance, care, cleaning and polishing in accordance with our usage instructions are essential to retain the product's finish, particularly products with soft finishes or with finishes that naturally age, such as Brushed Nickel, Satin Chrome, Polished Brass, Graphite Nickel, Matt Chrome, Unlacquered Brass, Matt Brass, Rumbled Brass, Roman Brass, Natural Bronze, Oil Rubbed Bronze, Satin Brass, Brushed Bronze, Antique Bronze, Buffed Bronze, Matt Antique Bronze, Venetian Bronze, Powdercoat. These products are subject to deterioration, corrosion and oxidation by conditions such as salt deposits, scratches from sharp objects, paint thinners and caustic agents. Our warranty does not cover claims in relation to a product's finish unless the problem was caused by an original defect in our materials or workmanship.

This is a parts only warranty. It does not cover your labour costs for product removal and reinstallation. The products covered by this warranty are designed for residential use only and any other use shall void this warranty.

This is a limited, express, warranty. As such, we certainly do not intend to exclude any other rights or remedies that you may have under the Consumer Guarantees Act 1993 or other relevant laws. Nothing in our express warranty should be construed as limiting or restricting any other statutory right or remedy available to you, except where the statute allows our warranty to override it.

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