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Careers

Vision, Mission and Values

Vision

Being the architectural hardware company of choice that understands and satisfies the product and service needs of our customers, driven by the creativity, agility, and teamwork of our people.

mission

We fulfill dreams and needs by providing innovative, bespoke architectural hardware products that are elegant, functional, reliable, and produced in a sustainable way.

Our Values

Trust

Trust

We are always respectful, open, and honest.
We accept when we’re wrong and when we need support.
We do what we say we’ll do.
We are one team.
We are committed to exceptional quality, products, service, safety, and people.

Communication

Communication

We share information, insights, and ideas constructively.
We are open-minded and embrace a fresh approach.
We all have different skills, knowledge, and experience which powers our collective genius.
We build effective relationships with others and work together so we all succeed.

Enjoyment

Enjoyment

We love what we do and it shows through our passion, determination, and enthusiasm.
We share success, when we win, we win together.
We work hard, laughter is our favorite language.
We create an inspirational environment for our team to develop and excel.

Compassion

Compassion

We understand the unique value of everyone in our team.
We are mindful and considerate of each other.
We support and encourage each other.
We always treat others with kindness.
We believe in integrity in business, community, and corporate social responsibility.

Excellence

Excellence

We inspire the ingenuity in everyone to act creatively and think big.
We challenge the status quo and embrace change by continuing to learn and improve.
We always deliver excellence, exceptional is our normal.
We are agile.
We make sound decisions and act as if Windsor was our own

Who we are

We're a locally owned and operated company that provides a full product range of door and window hardware to architects, interior designers, builders and DIY stores throughout Australasia.

Our proven experience has led the Windsor name to be renowned for a commitment to continuous improvement enabling the company to remain progressive and stay ahead of market trends. But what always remains constant is our reputation for exceptional customer service and quality.

Whether high vis or high heels are more your style, we have opportunities across multiple departments including sales, product development, supply chain, manufacturing, customer services and administration.

Let us open the door to your new career!

gender split

generational split of age

years of service

gender diversity in leadership roles

Department Overview

Sales

Sales

Dedicated to selling Windsor’s products to meet the growth of the business whilst ensuring strong relationships with customers are developed and maintained, and high levels of customer satisfaction are achieved.

Customer Services

Customer Services

Responsible for undertaking specific duties related to effective provision of technical product related assistance and customer service to existing customers. They work closely with the wider sales team to achieve business/department strategic objectives.

Marketing/NPD

Marketing/NPD

Marketing is responsible for specific duties related to the effective marketing of new and existing products.

New Product Development (NPD) is responsible for the development and execution of the NPD process throughout the business. They ensure all product initiatives are driven by market need and based on customer insight and evidence, and decisions are aligned with the overall business strategy.

Workshop

Workshop

Produces high quality product modifications and product displays. Coordinate resources and liaise with internal and external customers to ensure work is delivered on time and to specifications.

Dispatch

Dispatch

Responsible for picking, skin/carding production, packing and dispatching orders to achieve company targets.

Admin/Support Services

Admin/Support Services

IT & Systems – responsible for maintaining the overall integrity, performance and reliability of the IT functions of the business whilst ensuring activities/infrastructure is aligned with the overall business strategic objectives.

Finance – responsible for accurately and timely processing of accounts, payroll, financial reports and financial compliance.

HR and Health, Safety & Wellbeing – responsible for the planning, management and execution of the human resources and health and safety function is effective and aligned to strategic objectives.

Benefits of Joining Our Team

A Place to Connect

A Place to Connect

Wellness activities.

Team committees.

Lunch shout-outs.

End of Year celebration.

Emotional & Physical Wellbeing

Emotional & Physical Wellbeing

Generous private healthcare package.

Employee Assistance Programme.

Occupational Health Services.

Flexible Hours

Flexible Hours

Work efficiently – from home, from the office or remotely (role dependent)

High Tech Equipment

High Tech Equipment

Aside from Microsoft Surfaces and Apple devices you get other top-quality equipment and software (role dependent).

Top-quality workshop, dispatch, and warehouse equipment.

Reward & Recognition

Reward & Recognition

Competitive salaries.

Celebration of work anniversaries.

Celebration of significant life events.

Weekly praise of living the company values.

Training & Development

Training & Development

A robust competency framework and review process to provide opportunities for professional development and promotion.

In-house purpose-built Windsor product training programme for all employees.

Webinars, workshops, and seminars.

Mentors available to develop leadership skills.

Career Pathways

Current Vacancies

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Product Design & Development Engineer
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We are growing! A new and exciting permanent full time opportunity has arisen for an enthusiastic, highly motivated and self-driven Product Design & Development Engineer to join our dedicated, fun and supportive team.

You will be an integral part of our sales, marketing and product (SMP) team and you will be responsible for assisting with the development and execution of the NPD strategic objectives. Working closely with the Product, Design and Development Manager, your responsibilities will include (but are not limited to):

  • Designing, creating & improving new and existing hardware products through AutoCAD/Solidworks Design & Modelling
  • Helping to understand the needs of customers', identify product gaps and generate new ideas that grow market share, improve customer experience and drive growth
  • Assisting with the development of existing and new products (including packaging) from design to manufacture with the end user in mind
  • Scoping and prioritising development activities based on the NPD strategic objectives
  • Assisting with continuous improvement of NPD systems, channels and tools by keeping ahead of product trends
  • Developing and improving processes to track projects for better efficiency
  • Ensuring the compliance and quality of all products with relevant regulations
  • Assisting with the introduction/education of new products to our internal teams


To be successful you will possess:

  • A relevant tertiary qualification in Project Management/Design/Product Development Marketing/Business/Administration or a related field
  • 3+ years’ experience in new product introduction, reworking design changes and upgrades through to production
  • A strong familiarity with project management software tools, methodologies, and best practices
  • Proven experience using AutoCAD/Solidworks software
  • High standards of professionalism and communication with expertise in NPD and project management


What’s in it for you?

Located in our modern head-office environment, we enjoy celebrating our successes and nurture the development of our colleagues by offering full product training and other training and development opportunities. We also offer a competitive remuneration package including medical insurance.


How to apply

Apply online - applications must include an up-to-date CV and a short covering letter.

Applicants must be legally entitled to work in New Zealand.

Please note, the role that you are applying for is one that may only be performed by a person who has been vaccinated against COVID-19. It is therefore a condition of this application that you are vaccinated against COVID-19.

Architectural Hardware Assistant
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We are expanding our talented, dedicated, and supportive Workshop team. We have a new and exciting full time opportunity working Monday - Friday for a highly motivated and self-driven Architectural Hardware Assistant.

We are looking for a punctual, reliable, and hardworking Architectural Hardware Assistant to join our Workshop team at our head office in Invercargill.

About the role

You will be fervent with quality and attention to detail as you will play a vital role in ensuring our customers receive the highest quality products and custom finishes within set timescales.

A typical day may include:

  • preparing our hardware for powder coating and re-finishing,
  • disassembly/assembly of door handles and window hardware,
  • assisting with other special finishing tasks (like brushed bronze, matt brass, oil rubbed bronze and many more!
  • product modification to hardware products
  • supporting the customer service and dispatch teams

Experience is not necessary for this role, full training can be provided for the right person. Your can-do attitude and unfaltering loyalty will enhance the positive culture that exists within the team.

To be successful in this role you must:

  • Be practically minded
  • Take pride in producing a high level of quality in all your work
  • Demonstrate excellent communication and interpersonal skills
  • Take a safety conscious attitude towards your work
  • Have a positive attitude and thrive working in a fast-paced, team environment

What’s in it for you?

Working in a clean, modern workshop environment, we offer for the right candidate a competitive remuneration package including medical insurance. We enjoy celebrating our successes and nurture the development of our colleagues by offering full product training and career development opportunities.

How to apply

Apply online - applications must include an up-to-date CV and a short covering letter.

Applicants must be legally entitled to work in New Zealand. A Pre-Employment medical including a drug & alcohol test is required.

Please note, to ensure the health and wellbeing of our team members, we have a Vaccination Policy which requires all employees to be vaccinated against Covid-19. It is therefore a condition of this application that you are vaccinated against COVID-19.

Closing Date: 10 June 2022. However, due to the fast-paced nature of Windsor Hardware, our vacancy close dates may be subject to change.